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Accessibility
People often reach this site in a hard moment — a new diagnosis, a parent in the hospital, a bill that doesn't make sense. It should be calm and easy to use for everyone, including people who use assistive technology or find dense pages difficult.
What we aim for
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. In practice that means:
- Clear, high-contrast text on a warm background, with generous spacing and short paragraphs.
- Semantic headings and landmarks so screen readers can navigate the page.
- Keyboard-operable navigation, menu, and accordion, with visible focus outlines.
- Descriptive labels on form fields and buttons.
- Respect for your system's reduced-motion setting.
- Text that reflows and stays readable when zoomed or viewed on a phone.
Ongoing work
Accessibility is never "finished." We review the site as it grows and fix issues as we find them. If a photo is added, it will carry descriptive alternative text; if documents are offered, we work toward accessible versions.
Tell us if something isn't working
If any part of this site is hard to use, or you need information in a different format, please tell us — it helps us fix it, and we'll do our best to get you what you need another way. Reach out through the contact form or email [contact email — to be completed].
Note for the site owner: Add your contact email above. If you later commission a formal accessibility audit, you can reference its date and results here.