Free guides
Free guides
The same tools used with clients. No call required — they should help whether we ever work together or not.
Start with this one
The free Bill Appeal Kit
Five steps, four templates and two printable worksheets, from someone who spent fifteen years inside U.S. healthcare operations.
Get the free KitPrintable guides and checklists
Your Hospital Bill of Rights
The ten rights every hospital must honor, and the escalation ladder when they're ignored.
Inpatient vs. Observation
The billing status that costs Medicare families thousands — and the five moves to challenge it.
The Safe Discharge Checklist
Day-one questions, the QIO appeal right, and six things to confirm before leaving the building.
The One Folder That Speaks for You
Build the medical chart a nursing home would build — before the 2 a.m. ER trip.
Turning “Denied” Into “Covered”
Your two-level federal appeal right and the five parts of an appeal letter that wins.
Checklists to save
In the works: a hospital bill review checklist and a caregiver fridge card. They'll appear here when they're ready.