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Get help with your situation.

Free answers and guides first. When your situation needs a person, Amanda works with you directly — one transparent rate, tracked to the minute, with a written estimate before anything is billed.

What Amanda does

  • Bills and appeals — reading the bill and EOB side by side, finding what to question, and writing the appeal.
  • Hospital and discharge — what to ask, what to get in writing, and how to slow down a discharge that is too soon.
  • Caring for someone — the paperwork, the placements, and the phone calls, so you are not learning it alone.

What she doesn't do

  • Medical advice
  • Legal advice
  • Choosing treatments

When you need a clinician or a lawyer, part of the job is helping you find the right one.

How it works

Three steps. No retainer, no surprises.

You approve the estimate before anything starts, you see the time log with every invoice, and every engagement ends with a written plan you can act on the same day.

STEP 01

Free intro call

Fifteen minutes. You describe what's happening; Amanda says honestly whether she can help — and roughly how many hours your situation usually takes.

STEP 02

Approve the estimate

You get a written scope with a not-to-exceed cap. Nothing starts, and nothing is billed, until you've signed off on it.

STEP 03

Work the plan

You meet, you decide, and you leave with the receipts: the exact sentences to say, who is responsible, and every deadline — in writing.

Rate

Free intro call. Then $150 an hour, billed to the minute.

With a written not-to-exceed estimate before any paid work.

$150/ hour · launch rate

Billed to the minute — you never pay for a rounded-up hour.

Not-to-exceed estimate approved by you before anything starts.

Itemized time log with every invoice, and a written summary after every session.

Stop any time. No retainer, no subscription, no minimum block.

For context: independent advocates typically charge $100–$500/hr; experienced advocates in major cities run $300–$500. This is fifteen years of insider experience at a launch rate.

What things typically take

Honest ranges from the intro call — your written estimate makes them exact.

Hospital bill & EOB review
2–3 hrs
Insurance denial & appeal strategy
3–5 hrs
Discharge & transition
1–3 hrs
Complex transitions
4–6 hrs
New diagnosis navigation
3–5 hrs
Ongoing family support
as needed · monthly summary
Amanda prepares you and advocates alongside you — this is education and navigation, not a substitute for medical or legal advice.

Questions about working together

Fair questions, straight answers.

The advocate the hospital gives you works for the hospital — their job is to resolve your complaint within their employer's interests. I'm independent: I work only for you, like an attorney does. Fifteen years inside operations means I know how those internal conversations actually go, because I used to be in them.
Transparency. Every situation is different, so a flat package either overcharges the simple cases or shortchanges the hard ones. You get an estimate up front, a not-to-exceed cap you approve, and a time log with every invoice — billed to the minute, never rounded up.
Fifteen minutes, no charge, no obligation. You describe the situation, I tell you honestly whether I can help, roughly how many hours it usually takes, and what that would cost — or I point you to a free guide if that's genuinely all you need.
No — and that's the point. I'm a healthcare operations insider. I don't give medical or legal advice; I give you the system knowledge, documents, and exact language that make hospitals and insurers respond. When you do need a lawyer or a specialist, I help you find the right one.
My deep expertise is the U.S. system — insurance, Medicare, hospital billing, post-acute care. I'm based in Europe, so evening calls for U.S. time zones are easy.
Never without your explicit consent. Stories only ever appear anonymized, with permission, as teaching examples.
Amanda Alcodia

You'll speak with Amanda Alcodia, founder of Rerouted Health.

Book a free call

15 minutes · video call · Monday to Friday, 7 am–6 pm Eastern (shown in your own time zone when you book) · or contact us another way

Still stuck?

Start with the free Kit. If your situation needs a person, the intro call is free too.

Get the free Kit Book a free call