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Someone's in the hospital or seriously ill

Rehab, nursing facility or home — how do we choose?

Older residents and a staff member in a pink top sitting around a table in a bright shared dining room

Photo: Jsme MILA / Pexels

Short answer

Start with what the doctor and therapist say they need each day: hours of therapy, nursing care, or help around the house. Then check what their plan covers and what is safe at home.

What to do

  1. Ask the doctor and therapist how much therapy they can handle. Inpatient rehab usually expects about 3 hours a day, 5 days a week.
  2. If therapy could help, ask about rehab while they are still in the hospital. Moving up to more intensive rehab later, from a nursing facility or from home, is much harder.
  3. Ask what they would need to be safe at home: stairs, the bathroom, someone there overnight, equipment.
  4. Ask the case manager which options the plan covers and whether prior authorization (plan approval before care) is approved.
  5. Look up the places on the hospital's list in Medicare.gov Care Compare before you agree.

What to say

Based on what my mom can do today, which setting do you recommend, and why? What would she need at home for going home to be safe?

Ask the therapist, not only the doctor. Therapists see what the patient can actually do.

What to watch out for

This is a sensitive stepSmall details here can change the outcome, and some mistakes are hard to undo. We highly recommend a free 15-minute call with us before you decide.

Skipping a level. Once someone has gone home or to a nursing facility, getting back into hospital-level rehab is much harder, even with a doctor's support, because they may already be seen as having reached a certain point in their recovery. If they are getting therapy in the hospital, make the most of it. And choosing by name or distance without asking whether the plan covers it or whether there is a bed: a last-minute change on discharge day often leaves fewer choices.

Better done together

We’re here to help

This one is personal for us. When our founder's grandmother left the hospital, the family thought they knew where she was going and what it meant. Only later did it become clear that the place was a nursing home, not the rehab they had pictured.

The difference between these settings, and what each one means for benefits later on, is rarely explained in full. We help families understand the options before discharge day, plan for more therapy in case it's needed, and ask the questions that keep doors open. Call us before you agree to a place.

Every situation is different, and these are sensitive moments, so we look at yours with care. We often see what others miss, and we never take commissions from insurance companies: the only thing we are working for is what is right for you.

Read the story: We thought it was rehab. It was a nursing home.

Free · 15 minutes · No pressure

The rule behind it

Medicare's discharge planning rules say the hospital must give you a list of nursing facilities, rehab facilities and home health agencies in your area and respect your choice. Each setting has its own Medicare coverage rules; inpatient rehab, for example, is for people who need and can take part in intensive therapy. With a Medicare Advantage plan, the hospital should tell you which options are in the plan's network, and the plan may need to approve it first. With Original Medicare, a stay in a skilled nursing facility is covered only after at least three days as an admitted inpatient in the hospital; days “under observation” don't count. Medicare Advantage plans can set different rules.

Sources

Amanda Alcodia

Education, not medical, legal or insurance advice.

Useful next steps

Start with the free Kit. If your situation needs a person, the intro call is free too.